Wednesday, May 11, 2011

Urgent Opening for Operations Web Systems Administrator for an MNC IT company @Blr

This is in regards to your profile which interested me to share the below requirement with you.

Kindly let me know if you are interested, else it would be great if you could help me out with any of the references you would feel will fit with the requirement


I would kindly request you to confirm for the below mentioned details

1) Would be interested in working with Magna InfoTech and deputed @ clients place (Yes/No)-

2) Can join in 0-10 days after the selection process is done. (Yes/No)-

Location: Bangalore

Job Description:

As an Operations Web Systems Administrator you will provide worldwide technical services for multiple web properties/applications; work within local and remote Web Services teams to deploy and maintain our growing web application infrastructure/environment(s). Moreover, you will drive outages through resolution as required, troubleshoot complex solutions/environments, pursue root cause analysis, and regular upwards communication.

Primary Duties/Responsibilities
Use ticket system to handle/manage daily operations and technical services.
Proactively takes ownership of service tickets, performs troubleshooting, resolves issues and/or escalate issues to development, and drives resolution. Maintains tickets updated based on SLA, and responds promptly.
Drive outages through resolution, pursue root cause analysis, and regular upwards communication.
Creates and generates issue tracking report for management and provides regular updates
Drive knowledge transfer initiatives, create documentation to help self-service initiatives, and assist in training new team members.
Proactively communicates changes and shares knowledge across teams through self-authored documentation and/or presentations.
Identify needs and create tools and scripts which help diagnostic capabilities or automate administrative tasks.
Coordinate multiple demands/priorities and demonstrate drive in initiating and completing projects.
Executes technical deliverables within scope, time, and quality and is proficient in providing accurate work efforts estimates.
Stays current with evolving standards and technologies. Recommends new technologies/tools/processes, implements as appropriate.
Monitor system utilization, capacity and response times, anticipate and mitigate problems areas proactively.
Recommends operational efficiencies, especially towards scalability, redundant and high availability solutions.
Manage, deploy and maintain multiple test environments for Dev and QA, ensuring these environments are properly setup, configured, and available for each project as scheduled.
Coordinate multiple demands/priorities and demonstrate drive in initiating and completing projects

ResourceTeam | Magna Infotech

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